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Staff

Click on one of the people below to find out more information.

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  • Steve Sarna
    General Manager
    Steve Sarna

    Steve Sarna is the General Manager for AutoStar Superstore of Grand Rapids.

    Click on the Dealer Rater logo to see Steve's customer ratings.

  • Jeremy Dutcher
    Internet Sales Manager
    Jeremy Dutcher
    1-616-306-5699

    With his passion for technology and his internet savvy skillset, Jeremy Dutcher fuses his interests and skills together to form a unique blend of salesmanship!

    Jeremy takes pride in his low pressure, consultative approach, focusing more on the customer's needs, custom fitting them into the perfect car at the perfect price for their budget! Jeremy will exercise all means necessary to ensure the most pain free, convenient car buying experience ever!

    Jeremy has been employed with Saturn of Grand Rapids and the AutoStar Superstore for over 4 years, serving as the Internet Sales Manager for the last three years.

    If you are in the market for a vehicle and just do not have the time, nor the patience to shop from dealership to dealership, let Jeremy do the work for you! With a short 5-10 minute conversation, Jeremy will gather the information necessary to identify exactly what you are looking for and deliver you options that fit your every need!

    Click on the Dealer Rater logo to see Jeremy's customer ratings.


  • Colleen Brown
    Service Advisor
    Colleen Brown

    Welcome to the Suburban of West Michigan service department. My name is Colleen Brown and I am a service consultant for Suburban of West Michigan. I have been in the automotive business for the past eleven years; all of this time spent with The Suburban Collection. As we transition from the Saturn era, I look forward to continuing to provide customers with the best service possible, whether on your Saturn or any other brand of vehicle. Thank you for taking the time to learn about us! I look forward to servicing your vehicle in the near future.

    Click on the Dealer Rater logo to see Colleen's customer ratings.

  • Casey Groters
    Financial Services
    Casey Groters
    616-464-5775

    Casey Groters has been with Saturn of Grand Rapids and Suburban of West Michigan for over 6 1/2 years. Over the years, he has helped many people with their automotive needs. Casey strives to make sure that every customer is completely satisfied with their entire ownership experience, from start through the life of vehicle.

    If Casey is not at work, you can find him spending time with his family, or at the golf course.

    Please feel free to stop by and say "Hi!" or give him a call for any of your vehicle needs at 616-464-5775.

    Click on the Dealer Rater logo to see Casey's customer ratings.

  • Bonnie Melville
    Retired
    Bonnie Melville

    After 18 years of invaluable service, Bonnie Melville has officially announced her retirement.  Her infectious personality, bright smile, and dedicated work ethic will be greatly missed.  Bonnie leaves behind a large contingent of loyal, appreciative customers whom she would love to maintain her relationships with, on an appointment only basis. For more information, or to schedule an appointment to meet with Bonnie in regards to another vehicle purchase, please contact her longtime sales partner, Brent Clark at 616-464-5741 or via email


  • Don Riley
    Service Advisor / Tire Specialist
    Don Riley
    616-464-5839

    With over 25 years of experience as a service advisor on all makes and models, I would be pleased to assist you with concerns that you may have pertaining to your vehicles. I have been with Suburban of West Michigan for over two years, managing the Wheel and Tire center, for which I have many years of prior experience. We offer very competitive pricing on tires, service, and maintenance for any make and model. For prompt and courteous service, please contact me directly @ 616-464-5839.

    Click on the Dealer Rater logo to see Glenn's customer ratings.
     

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  • Brent Clark
    Sales Consultant
    Brent Clark

    Brent Clark has been an Automobile Sales Consultant for many years and has been presented with the Mark of Excellence Award for Outstanding Sales and Service.

    He enjoys helping his customers with their transportation needs. Brent also enjoys excercising, fishing, gardening and spending time with his wife and four daughters.

    Brent welcomes the opportunity to serve you, a friend, or a family member!

    Click on the Dealer Rater logo to see Brent's customer ratings.
     

  • Brian Bodemann
    Sales Consultant
    Brian Bodemann

    With 25 years in the manufacturing field as a tool maker and adjunct engineering professor at Ferris State University, Brian Bodemann incorporates his knowledge and experiences into an easy "down to earth" customer service approach to vehicle sales.

    Brian uses his easy going manner focusing on the customers wants and needs through consultation to find a great vehicle that meets the customer's expectations and budget.

    Brian has been with Saturn of Grand Rapids and the Suburban of West Michigan for over two years serving customers in not only finding the perfect vehicle for them but also in guiding them through the service process and answering the technical questions that a customer may have. If he does not know the answer, he is very prompt in finding the answer for you.

    When you are in the market for a new vehicle allow Brian to serve you before, during, and after the sale.

    Click on the Dealer Rater logo to see Brian's customer ratings.

  • Zachary Sarna
    Sales Consultant
    Zachary Sarna

    Born in the Chicagoland area, Zac arrives to us fresh from earning his Bachelors Degree at Northwood University (Midland, MI), nationally recognized as one of the premier institutes specializing in the automotive industry.

    Zac is a prime example of the next generation Automotive Sales Consultant, blending his automotive concentrated educational background with his natural abilities to grasp new technologies to create a sales process that is focused on maximum time efficiency and convenience for his customers.

    Zac is a graduate of Caledonia High School, and also had the opportunity to study abroad in Europe for a semester.

    In his spare time, Zac enjoys the outdoors, where you will find him golfing or snowboarding, depending on the time of year.

    Click on the Dealer Rater logo to see Zac's customer ratings.
     

  • Gerry Christiaans
    Business Manager
    Gerry Christiaans

    Gerry Christiaans brings close to 20 years experience working in the automotive industry. His main focus is working closely with customers who need an honest and straight forward approach to finding the best possible financing solutions no matter what the past credit history is.

    Gerry offers an unique buying experience by not only getting you the best possible financing but also works exclusively with his clients finding the right vehicle to fit your needs and budget. Working with the same person from finding the right vehicle to making sure you get the best financing makes sure you have the best buying experience that you have ever had!

    Gerry enjoys spending time with his wife and three children who reside in the Holland area.

    Click on the Dealer Rater logo to see Gerry's customer ratings.
     

  • Lisa Fredricks
    Sales Consultant
    Lisa Fredricks

    Lisa comes to Suburban of West Michigan after a 10 year career in the investment field. Lisa embodies a love for both people and cars, which made the smooth transition into her new career an obvious choice.

    Lisa's approach to this business is focused on providing an easy going, yet informative purchase experience, matchmaking each customer with the perfect car at the perfect price for their budget. Within that approach, Lisa displays an artful skill of streamlining the process, saving her customers valuable time and energy, while providing a stress free buying experience.

    Living in Rockford, Michigan with her husband and three daughters, Lisa and her family keep busy with middle and high school swimming and soccer, while enjoying boating in their free time. Lisa also enjoys golf and summer activities.

    Please stop in, call or email Lisa about your automotive needs.

    Click on the Dealer Rater logo to see Lisa's customer ratings.